Work With Noxy Africa

Location

Accra, Ghana

Reports to

Director

Employment type

Full-time

Salary

Competitive, based on experience

Closing date

Open until filled

Purpose of the Role

The Proposals & Tenders Officer will lead the identification, coordination, writing, review and submission of high-quality proposals, expressions of interest and tender responses. The role supports business growth by making sure submissions are compliant, persuasive, well-costed and delivered on time across private-sector, government and UN procurement processes.

Day to day, the role involves monitoring procurement portals, analysing RFP, RFQ and EOI requirements, coordinating inputs from technical and finance teams, drafting proposals and managing submission deadlines.

Key Responsibilities

Opportunity Identification and Pipeline Management

• Monitor private-sector, Various International Governments, donor and UN procurement portals for relevant tenders, RFPs, RFQs, ITBs, EOIs and funding opportunities.
• Assess tender documents for eligibility, strategic fit, delivery capacity, risks, deadlines and likely competitiveness.
• Maintain an up-to-date tender pipeline, opportunity tracker, submission calendar and reporting dashboard.
• Give management regular updates on upcoming opportunities, bid status, win/loss outcomes and lessons learned.

Proposal and Tender Development

• Analyse RFPs, Terms of Reference, evaluation criteria and technical specifications to develop a clear response strategy.
• Draft, edit and format technical proposals, financial proposals, EOIs, capability statements, cover letters, methodology sections, work plans and CVs.
• Tailor each submission to the client's requirements, evaluation criteria, sector context and Noxy's strengths.
• Coordinate inputs from technical experts, operations, finance, HR, legal and senior management.
• Make sure proposals clearly present the value proposition, approach, delivery team, relevant experience, quality-assurance measures and risk-management plan.

Compliance and Quality Review

• Review all tender documents line by line to confirm that mandatory requirements, forms, annexes, certifications, signatures, formatting and supporting documents are complete.
• Ensure submissions comply with procurement rules, client instructions, donor and UN guidelines, statutory requirements and internal quality standards.
• Carry out final quality reviews for accuracy, consistency, branding, grammar, pricing and responsiveness to the evaluation criteria.
• Maintain a library of templates, past proposals, company profiles, staff CVs, references, licences, registrations and case studies.

Budgeting, Pricing and Commercial Support

• Work with finance and technical teams to develop realistic budgets, cost estimates, pricing models and financial proposals.
• Flag commercial, contractual, legal, delivery and reputational risks in tender documents.
• Support management in bid/no-bid decisions and pricing approvals.
• Ensure financial submissions reconcile with the technical proposal and the client's requirements.

Submission and Post-Tender Follow-Up

• Manage the end-to-end submission process: internal approvals, document assembly, online portal uploads, physical submissions and deadline control.
• Attend bid openings or clarification meetings where required.
• Respond to client requests for clarification and support negotiations up to contract award.
• Track outcomes, obtain feedback and use lessons learned to improve future proposals.

Required Qualifications and Experience

• Master's degree in Business Administration, Communications, Marketing, Procurement, International Development, Law, Project Management or a related field. Equivalent professional experience may be accepted.
• At least 3 years' demonstrated experience in proposal writing, bid management, tendering, grants development or business development.
• Proven experience preparing proposals or tenders for at least two of: private-sector clients, government or public institutions, UN agencies, international NGOs or donors.
• Strong understanding of procurement documents and processes, including RFPs, RFQs, ITBs, EOIs, ToRs, evaluation criteria and compliance requirements.
• Excellent English writing, editing, research and presentation skills.
• Advanced Microsoft Office skills, especially Word, Excel and PowerPoint, and CRM (Seculogica) knowledge. Experience with online procurement portals is desirable.
• Strong project-coordination skills and the ability to manage multiple deadlines under pressure.
• High attention to detail, confidentiality, integrity and professional judgement.

Desirable Skills

• Experience with UN procurement systems, donor-funded projects or public procurement.
• Familiarity with Government and UN Procurement Authority processes and e-procurement platforms.
• Experience preparing budgets and financial proposals.
• Knowledge of the sectors Noxy works in, such as infrastructure, smart-city and digital infrastructure, engineering and environmental services, renewable energy, construction materials and capital advisory.
• Ability to work independently and with multidisciplinary teams.

Key Performance Indicators

• Number and quality of tender opportunities identified.
• Percentage of submissions completed accurately and on time.
• Compliance rate of submitted bids.
• Proposal win rate and value of contracts secured.
• Quality and completeness of the bid library and pipeline tracker.
• Feedback from internal contributors and management.

How to Apply

Use the Apply button to send us:

• A CV of no more than 4 pages.
• A one-page cover letter explaining your relevant proposal and tender experience.
• Contact details for at least two professional referees.
• Where possible, one redacted sample proposal or writing sample.

Upload your CV as one PDF, and your cover letter, referees and sample together as a second PDF. You can also email them to info@noxyafrica.com with the subject line "Application – Proposals & Tenders Officer, Accra".

Apply for This Role  →

Location

Accra, Ghana

Reports to

Director

Employment type

Full-time

Salary

Competitive base salary plus performance-based commission

Closing date

Open until filled

Purpose of the Role

The Sales Manager will drive revenue growth by developing and executing sales strategies, acquiring new clients, managing key accounts and leading the sales team to achieve monthly, quarterly and annual targets. The role combines hands-on selling with team leadership, market intelligence, forecasting and coordination with the technical, finance and proposal teams.

Day to day, the role involves delivering sales targets, developing new business, maintaining client relationships, preparing commercial offers, leading negotiations and monitoring sales performance.

Key Responsibilities

Sales Strategy and Revenue Growth

• Develop and implement practical sales plans to achieve agreed revenue, margin, customer-acquisition and market-share targets.
• Identify new business opportunities across private companies, government agencies, UN agencies, NGOs and development partners.
• Bring strong procurement and tender experience to pursue and win contracts through public, donor, UN and private-sector procurement processes.
• Convert qualified leads into profitable, long-term contracts.
• Support pricing, discounting and commercial decisions based on market conditions, client budgets and company profitability.
• Forecast sales performance and give management reliable monthly, quarterly and annual projections.

Client Acquisition and Account Management

• Prospect for new clients through referrals, networking, industry events, direct outreach, tenders, partnerships and digital channels.
• Conduct client meetings, presentations, service demonstrations and negotiation sessions.
• Build and maintain strong relationships with existing clients, key accounts, distributors, partners and referral sources.
• Grow business with current clients through repeat sales, renewals, upselling and cross-selling.
• Resolve client concerns promptly to protect satisfaction, retention and the company's reputation.

Proposals, Negotiation and Closing

• Qualify incoming opportunities and decide whether they fit the company's capability, pricing strategy and delivery capacity.
• Work closely with the Proposals & Tenders Officer to provide client intelligence, technical requirements, pricing guidance and strategic direction for proposals and tender responses.
• Prepare and present sales proposals, commercial offers, quotations and presentations.
• Lead commercial negotiations and close agreements within approved pricing, contractual and risk guidelines.
• Coordinate the contract handover to operations, finance, legal and delivery teams for smooth client onboarding.

Team Leadership and Performance Management

• Recruit, train, coach, motivate and supervise sales executives, business development officers or account managers.
• Set clear individual and team targets, activity plans and performance expectations.
• Define and track team KPIs, such as revenue, new clients, pipeline value, conversion rate and sales activity, and report them to management.
• Conduct regular performance reviews for each team member against agreed targets and KPIs, agree development plans and act early on underperformance.
• Run regular sales meetings, pipeline reviews, one-on-one coaching and performance appraisals.
• Help team members improve their prospecting, presentation, negotiation and closing skills.
• Build a disciplined, ethical and results-oriented sales culture.

Reporting, CRM and Market Intelligence

• Keep accurate, up-to-date records of leads, prospects, meetings, pipeline status, forecasts and closed deals in the company CRM (Seculogica).
• Prepare weekly, monthly and quarterly sales reports covering performance against targets, pipeline value, conversion rates, risks and corrective actions.
• Monitor competitor activity, customer needs, pricing trends, regulatory developments and market opportunities.
• Share market intelligence with management to inform services, positioning, pricing and business strategy.

Cross-Functional Coordination

• Work with finance to make sure credit checks, invoicing, collections and payment terms are properly managed.
• Coordinate with operations and technical teams so that commitments made during sales can be delivered.
• Collaborate with marketing on lead-generation campaigns, sales materials, case studies and client presentations.
• Ensure compliance with company policies on pricing, discounts, credit control, procurement, anti-bribery and ethical business conduct.

Required Qualifications and Experience

• Master's degree in Business Administration, Marketing, Sales, Economics, International Business or a related field. Equivalent professional experience may be considered.
• At least 5 years' sales or business development experience, including at least 2 years in a supervisory or managerial role.
• A proven track record of meeting or exceeding sales targets.
• Experience selling consulting, infrastructure or technical services to corporate clients, government, UN agencies or NGOs.
• Strong negotiation, presentation, communication and relationship-management skills.
• Excellent written and spoken English. Knowledge of French or other relevant languages is an advantage.
• Proficiency in Microsoft Excel, PowerPoint, Word and CRM (Seculogica) software.
• Ability to travel locally and internationally as required. Must have a valid passport.

Desirable Skills

• Experience in tender-based or B2B sales.
• Familiarity with public-sector, donor-funded or UN procurement environments.
• Experience managing a sales pipeline and sales forecasting.
• Strong understanding of Ghana's business environment and key market sectors.
• Ability to analyse sales data and turn insights into practical actions.

Key Performance Indicators

• Achievement of monthly, quarterly and annual revenue targets.
• Number and value of new clients acquired.
• Growth in repeat business, renewals and account expansion.
• Sales pipeline value, conversion rate and average deal size.
• Gross margin or profitability of secured contracts.
• Team target achievement and productivity.
• Team KPIs tracked and reported, and performance reviews completed on schedule.
• Accuracy and timeliness of forecasts, CRM records and sales reports.

How to Apply

Use the Apply button to send us:

• A CV of no more than 4 pages.
• A one-page cover letter describing your sales achievements and performance against targets.
• Contact details for at least two professional referees.
• Optional: a brief summary of major deals won or clients developed.

Upload your CV as one PDF, and your cover letter, referees and deal summary together as a second PDF. You can also email them to info@noxyafrica.com with the subject line "Application – Sales Manager, Accra".

Apply for This Role  →

Location

Accra, Ghana or Toronto, Ontario, Canada

Reports to

Operations Manager / Managing Director

Employment type

Full-time

Salary

Competitive, based on experience and location

Closing date

Open until filled

Purpose of the Role

We are seeking a highly organised, customer-focused and proactive Office Administrator to support the smooth day-to-day running of our offices in Accra and Toronto. The successful candidate will provide administrative, operational, customer service and coordination support to management, staff, clients and visitors.

Key Responsibilities

• Manage office supplies, vendor relationships and procurement requests.
• Coordinate meetings, appointments, travel arrangements and office events.
• Maintain accurate records, files, databases and document management systems.
• Handle incoming calls, emails, correspondence and visitor enquiries professionally.
• Provide excellent front-line customer service: respond promptly and courteously to client enquiries, resolve or escalate issues appropriately and maintain a positive customer experience.
• Record, update and manage customer information, enquiries and follow-ups in the company CRM (Seculogica).
• Communicate professionally with English- and French-speaking clients, partners and internal teams.
• Support onboarding, scheduling and general HR administration.
• Prepare reports, invoices, expense records and basic financial documentation.
• Liaise with building management, service providers and external partners.
• Make sure office policies, health and safety procedures and administrative processes are followed.
• Assist management with special projects and ad hoc administrative tasks.

Required Qualifications and Experience

• Diploma, associate degree or bachelor's degree in Business Administration, Office Management or a related field.
• At least 2–3 years' experience in office administration, executive support, customer service or operations.
• Proficiency in Microsoft Office, including Word, Excel, Outlook and PowerPoint.
• Experience using CRM software, preferably Seculogica, to manage customer records, communications and follow-up activities.
• Fluent in English and proficient in French, with strong spoken and written communication skills in both languages.
• Strong customer service, interpersonal and communication skills.
• Excellent organisational skills, attention to detail and the ability to prioritise multiple tasks.
• Professional, discreet and able to handle confidential information.
• Ability to work independently and collaboratively in a fast-paced environment.

Desirable Skills

• Experience supporting senior management or multi-location teams.
• Familiarity with accounting, procurement or HR administration.
• Experience with workplace tools such as Google Workspace, Slack, Zoom or Microsoft Teams.
• Knowledge of local administrative, employment and compliance requirements in Ghana or Canada.

What We Offer

• Competitive salary.
• A supportive and professional work environment.
• Opportunities for professional development and career growth.
• The chance to contribute to a growing, international team.

How to Apply

Use the Apply button to send us:

• Your CV.
• A brief cover letter explaining your relevant experience and your preferred location (Accra or Toronto).

Upload your CV as one PDF, and your cover letter as a second PDF. You can also email them to info@noxyafrica.com with the subject line "Application – Office Administrator, Accra" or "Application – Office Administrator, Toronto".

Apply for This Role  →